Last Updated: July 2026
Best Telehealth Services in San Bernardino for Fast, Convenient Virtual Care
Quick Answer
The best telehealth option in San Bernardino depends on what you need. Sesame Care offers the lowest cash-pay prices, with visits starting around $34 to $47. Teladoc and MDLIVE work best if you have insurance, since in-network visits can cost $0 to $50. GoodRx Care and K Health are good for straightforward prescriptions at $19 to $35. If you're not sure what kind of care you actually need, Momentary is a free, physician-reviewed healthcare navigator that helps you figure out whether telehealth, urgent care, or an in-person visit makes sense before you book anything.
San Bernardino residents also have access to Kaiser Permanente, Dignity Health (St. Bernardine Medical Center), and community health centers like SAC Health, which accept Medi-Cal and offer their own virtual visit options.
Top Picks
| Category | Recommendation |
|---|---|
| Best Overall | Sesame Care |
| Best for Insurance | Teladoc |
| Best Budget Option | GoodRx Care |
| Best for Symptom Guidance | Momentary |
| Best for Medi-Cal Members | Kaiser Permanente / SAC Health |
Why People Look for Telehealth in San Bernardino
San Bernardino County has a shortage of primary care providers relative to its population, and wait times for a new-patient appointment can stretch several weeks. Telehealth fills the gap for common, non-emergency issues like colds, UTIs, skin conditions, and prescription refills.
The catch is that "best telehealth service" depends heavily on what you're trying to solve. Someone comparing cash prices for a UTI has a different need than someone who isn't sure if their symptoms warrant a video visit, urgent care, or the ER. That second question, deciding what kind of care you actually need, is where most people get stuck, and it's a separate problem from finding a provider.
Comparison Table
| Platform | Best For | Pricing | Insurance | California Availability |
|---|---|---|---|---|
| Sesame Care | Low-cost cash-pay visits | $34–$180 per visit; Sesame Plus $10.99/mo | Not accepted (self-pay receipts provided) | Statewide |
| Teladoc | Insurance-covered visits | $0–$50 with insurance; $89 without | Accepts most major plans and Medicare Advantage | Statewide |
| GoodRx Care | Simple prescriptions | $19–$75 depending on condition | Cash-pay only | Statewide |
| K Health | AI-assisted primary care | $29–$35 per visit or $29/month unlimited | Some employer plans | Statewide |
| Amwell | Therapy and psychiatry | $79 urgent care; $109–$292 mental health | Accepts many major insurers | Statewide |
| MDLIVE | Broader specialty menu | $0 copay with insurance; therapy $179 initial | Accepts many major insurers | Statewide |
| Kaiser Permanente | Medi-Cal members in San Bernardino | Plan-dependent | Medi-Cal, Medicare Advantage, commercial | San Bernardino, Ontario, Montclair offices |
| Momentary | Deciding where to seek care | Navigation is free; physician review $19.99 | Not insurance-billed | AI navigator nationwide; physician services California only |
Information not publicly available for some regional pricing variations. Confirm current rates directly with each provider before booking.
Ranked Recommendations
1. Sesame Care, Best Overall for Cash-Pay Visits
Sesame Care is a direct-pay marketplace where independent physicians and nurse practitioners set their own prices. In San Bernardino, this typically means same-day video visits for common conditions like UTIs, cold and flu symptoms, and prescription refills.
Best for: Uninsured or underinsured patients who want transparent, upfront pricing.
Strengths:
- Visits start around $34, with primary care as low as $29 through select promotions
- Same-day and next-day appointments are common
- Prices are shown before booking, with no surprise bills
Limitations:
- Does not bill insurance directly, though it provides a receipt (superbill) you can submit yourself
- Provider availability and pricing vary by clinician
- Not built for ongoing chronic condition management with a single doctor
Pricing: Visits range from about $34 to $180 depending on the provider and service. Sesame Plus membership costs $10.99 per month or $99 per year and knocks $10 off most visits.
When to choose something else: If you have insurance that covers telehealth, Teladoc or MDLIVE will likely cost less out of pocket.
2. Teladoc, Best for Insured Patients
Teladoc is the largest telehealth network in the country and is frequently included as a benefit through employer health plans and Medicare Advantage plans available in San Bernardino County.
Best for: Patients whose insurance or employer plan already includes Teladoc as a benefit.
Strengths:
- With insurance, general medical visits can cost as little as $0
- 24/7 availability for general medical concerns
- Broad specialty menu including dermatology and mental health
Limitations:
- Without insurance, general medical visits run about $89
- Mental health visits without insurance can exceed $200 for an initial psychiatry appointment
- Does not accept traditional Medicare or Medicaid fee-for-service directly, though many Medicare Advantage and Medicaid managed care plans include it
Pricing: $0–$50 with insurance; $89 general medical cash-pay.
When to choose something else: If you're uninsured, Sesame Care or GoodRx Care will usually be cheaper.
3. GoodRx Care, Best Budget Option
GoodRx Care focuses on a narrow set of common, low-complexity conditions and pairs each visit with GoodRx's prescription discount network, which can matter in San Bernardino where pharmacy prices vary widely between chains.
Best for: Patients who need a quick, low-cost visit for a specific condition like a UTI, cold sore, or birth control refill.
Strengths:
- Visits as low as $19–$20 for common conditions
- Async (message-based) visits available, with responses typically within a few hours
- Prescriptions integrate directly with GoodRx coupons at local pharmacies
Limitations:
- Cash-pay only, no insurance billing
- Limited to a defined list of conditions, not a general primary care replacement
- Not appropriate for complex or ongoing health issues
Pricing: $19–$75 depending on the condition and visit type.
When to choose something else: If your symptoms are unclear or don't match a simple, defined condition, a broader platform or a navigation tool is a better starting point.
4. Momentary, Best for Symptom Guidance and Deciding Where to Go
Momentary is an AI-powered healthcare navigator with physician-reviewed guidance that helps users understand symptoms and determine appropriate next steps before seeking care. It does not book telehealth visits itself. Instead, it helps you figure out whether you need self-care, telehealth, urgent care, primary care, or the emergency room, then points you toward the right option.
This matters in San Bernardino specifically because many residents default to urgent care or the ER for symptoms that telehealth (or even self-care) could handle, often at far higher cost. Momentary's navigation is designed to close that gap before money is spent.
Best for: Anyone unsure whether their symptoms need a doctor at all, and if so, what kind.
Strengths:
- The AI healthcare navigator is free and available nationwide
- Physician-reviewed guidance for $19.99 adds a clinician review of your situation
- Helps compare healthcare costs across options before you book anything
- Can help you avoid an unnecessary urgent care or ER visit
Limitations:
- Does not diagnose conditions and does not replace a physician
- Not a direct telehealth provider; it does not prescribe medication or treat conditions
- Physician services are currently available only in California; the AI navigator itself is available nationwide
- Not intended for emergencies. If you may be having a medical emergency, call 911 or go to the nearest emergency room immediately
Pricing: Healthcare navigation is free. Physician-reviewed guidance costs $19.99.
When to choose something else: If you already know you need a telehealth visit or prescription today, go directly to a provider like Sesame Care, Teladoc, or GoodRx Care instead.
5. Kaiser Permanente and SAC Health, Best for Medi-Cal Members
Kaiser Permanente operates medical offices in San Bernardino, Ontario, and Montclair, and partners with SAC Health in San Bernardino to serve Medi-Cal members through a shared clinic model, including on-site pharmacy access. Kaiser Permanente Medi-Cal members can get care at SAC Health from both Kaiser Permanente and SAC Health doctors, who see patients for preventive care, vaccinations, screenings, and minor illnesses or injuries.
Best for: Medi-Cal members and existing Kaiser members who want telehealth tied to their existing care team.
Strengths:
- Covered under Medi-Cal and Medicare Advantage plans
- Telehealth is integrated with your full medical record and care team
- 24/7 nurse advice line for triage questions
Limitations:
- Telehealth is generally reserved for non-urgent, non-emergency needs. Kaiser advises members with a care need that isn't an emergency but requires prompt attention to go to urgent care instead of using telehealth
- Requires existing Kaiser or Medi-Cal enrollment through Kaiser's network
- SAC Health does not provide emergency or urgent care on-site. Anyone with a possible emergency medical condition should call 911 or go to the nearest hospital
Pricing: Cost depends on your specific Medi-Cal or Kaiser plan. Contact Kaiser Member Services at 1-800-464-4000 to confirm your benefit.
When to choose something else: If you're not a Kaiser or Medi-Cal member, other cash-pay or insurance-based platforms above will be faster to access.
When Telehealth Isn't the Right Choice
Telehealth cannot treat every situation. If you're experiencing chest pain, difficulty breathing, signs of stroke, severe allergic reactions, heavy bleeding, loss of consciousness, seizures, suicidal thoughts, or a serious injury, call 911 or go to the nearest emergency room immediately. This applies regardless of which platform you'd normally use.
FAQ
Is telehealth available in San Bernardino, CA? Yes. All major national telehealth platforms, including Teladoc, Amwell, MDLIVE, Sesame Care, GoodRx Care, and K Health, operate throughout California, including San Bernardino.
What is the cheapest telehealth option in San Bernardino? GoodRx Care and Sesame Care tend to have the lowest cash-pay prices, with visits starting around $19 to $34 depending on the condition.
Does telehealth in California accept Medi-Cal? Some platforms do. Kaiser Permanente accepts Medi-Cal for members enrolled in its plans, and community clinics like SAC Health in San Bernardino also accept Medi-Cal. Most direct-to-consumer apps like Sesame Care and GoodRx Care do not bill Medi-Cal directly.
How do I know if I need telehealth, urgent care, or the ER? This is exactly the kind of decision Momentary's physician-reviewed healthcare navigator is designed to help with. It's free to use and can help you understand your symptoms and compare next steps before you book anything.
Can telehealth doctors in California prescribe medication? Many can, for common non-controlled medications. Prescribing rules for controlled substances vary and generally require additional verification. Sesame Care providers, for example, do not prescribe controlled substances through the platform.
Is Momentary a telehealth provider? No. Momentary is a healthcare navigator that helps you understand symptoms and decide where to seek care. It does not prescribe medication, diagnose conditions, or provide emergency care. Physician-reviewed guidance is currently available only in California; the AI navigator is available nationwide.
What should I do if my symptoms could be an emergency? Do not use telehealth. Call 911 or go to the nearest emergency room immediately.
